| Claims Administration System for a leading Claims Administration Company in UK |
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The Client |
A Leading Claims Administration Company in United Kingdom specializing in creditor and GAP claims handling. It outsourced its work to third parties and lots of manual work was involved in the entire process including customer/clients/third party communication. |
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The Challenge |
The foremost challenge was to integrate all outsourced work within the organization and automate all the internal processes to speed up the entire claim administration process accurately and reducing manual errors, operational costs, improving and automating communication between different authority levels along with data security. |
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The Solution |
Safaltek came up with cost effective IT solution with innovative techniques and latest technologies. The solution was adhered to quality standards not only to fulfill customer requirements but to meet total satisfaction of end users. |
Various solutions provided by Safaltek: |
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Provided automation of claim handler's task diary - dynamic notifications and reminders, powerful payment system, supervision and task delegation by managers, execution of rules and validations set up according to organizational policies. |
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Inbuilt auditing of important data and dynamically reviewing and reporting facilities for all transactions. |
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Role based data security and facility of dynamically setting of authority levels as per new requirements regarding changes of organizational standards. |
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Dynamic data capture in case of additional information needs to be saved for any specific customers and computation of risk analysis required during claim processing. |
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Complete automation of Business Processes to make them transparent across operational staff and well - communicated at different levels in the organization. |
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Document Scanning and Management system for standardized and speedy correspondence. |
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Convenient Letter Generation with easy customization of contents in case of variances from standard templates. |
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Web Enabled solution to reports for tracking transactions, viewing weekly tasks, recording details, decision making and analysis by the top management with data reliability, accuracy and consistency. |
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The Benefits |
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Removal of manual errors by 70% in all internal processes. |
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Reduced operational costs by 20 %. |
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Software Development, Web Development & Web Designing Company. |
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contact: info@safaltek.com
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